Testimonials:

My experience with your staff at your Victoria, Bay Street location has been just short of a miracle and is ongoing. The therapists there are the ultimate professional employees that you can be proud of. They left no stone unturned to ensure I had the correct equipment for my several conditions and as a result am a very satisfied customer, sleeping and breathing comfortable. I highly recommend IRS, their equipment and Service to anyone that is looking for help.

Kind regards.

I was diagnosed with obstructive sleep apnea a few years but was hesitant to take the first step in trying out a CPAP machine. When my husband became increasingly alarmed about the gasping noises and the fact that I would temporarily stop breathing I decided to take the plunge. My doctor referred me to the IRS Clinic in Victoria where I met the therapists and thus began a recovery program.

My therapist was so patient and understanding and willing to help me overcome my aversion to the masks that it was not long before she found the perfect one for me. Both the therapists were very encouraging and helpful and understanding so that the visits to the clinic were very pleasant – not to mention extremely helpful.

There are adjustments to be made when starting to use a CPAP and the numerous phone calls I made were always handled in a very pleasant way. They are both so busy with so many clients but they never rushed me.

Now that I am used to my mask and equipment I am sleeping much better and feeling less tired. I also know that I can always call them if I need advice. Bravo to these two terrific women!

After being diagnosed with complex sleep apnea at the UBC Sleep Disorders Clinic, I was referred to IRS to obtain a CPAP machine. The staff at IRS were all extremely friendly, helpful and professional.

I was amazed at how much better I felt after only a few nights using the CPAP machine! I am afraid I was not an easy patient as I had significant difficulty in obtaining the right mask and in ascertaining a pressure where I could use a standard CPAP machine rather that going to a BIPAP.

My therapist at IRS, was extremely patient and knowledgeable and worked with myself and the UBC clinic to get me into the right machine, using the right pressure with the right mask. In the end I wound up with a full face mask and CPAP at 17.0 pressure. These are both working extremely well for me.

IRS looked after all the paperwork with my Extended Healthcare Provider and have been great with follow-up advice and service.

I was very lucky to find IRS as my first stop when looking for a CPAP machine. I am extremely happy with the services they provide and I have no hesitation in referring my friends to IRS.

Hi, the IRS staff was great from the receptionist to the therapist, everyone. The Service was always great.

The CPAP has made me more rested and keeps me from other medical problems. My doctor, endo and eye doctor think it is great that I did it.

Listen, try and relax you will get use to it. I am a very light sleeper and I hate anything on my face but that fear and discomfort soon passed.

Thanks to the IRS staff.

I was diagnosed with obstructive sleep apnea when I was 8 months pregnant. I was very reluctant to trial CPAP but I had heard it could transform the lives of people with OSA so I gave it a go.

The first few nights that I used it were great; I slept for long periods and loved being able to comfortably breathe through my nose for the first time since I could remember. I woke in the mornings feeling refreshed and full of energy instead of groggy and lethargic.

After the initial success and as my pregnancy progressed I started to find it harder to tolerate the CPAP. I would lay awake feeling as if I was concentrating too hard on my breathing or I would find it hard to get into a position that was comfortable with the mask. I gave up using the CPAP completely in the days leading up to the birth of my daughter and for the few days afterwards. It wasn’t until we came home from the hospital that I realized just how great CPAP was. My sleep apnea was worse than ever because I was so exhausted. I managed to get 3 – 4 hour stints of “CPAP sleep” whilst my husband looked after our daughter and it made the world of difference to me. It gave me the quality of sleep that I needed to have enough energy to keep up with a young baby.

It’s been five months since I started using CPAP and I still battle with image issues and wish that I could sleep normally without looking like an elephant! The nights of battling with the machine are now far outnumbered by the nights of good, comfortable sleep. I just have to keep reminding myself that I feel so much better when I sleep with the CPAP. The most important thing of all, especially now I have a daughter, is that I know it’s hugely beneficial to my long term health which acts as a powerful motivator for me.

Being on a 7 week CPAP trial period was a trial at times, but the therapist made it bearable and even pleasant. The therapist provided impressive client service and support. After several changes with the mask, until one suited me best, the CPAP trial was better but not necessarily easier – it is a mask & machine of course! The therapist was also very accommodating with my appointment times, providing alternative hours and places, which was an absolute destressor.

Since this trial was to figure out a possible solution to my sleeping difficulties, I was determined to stay on track – it was my health no less, and I kept on track. The therapist never made it feel like a business but rather she honestly wished for me an improvement in my sleep and health, so I never ever felt pressured to purchase the CPAP after the trial was over.

Nonetheless, I did end up purchasing a CPAP machine and mask, but not for my sleeping difficulties, but for other health improvements and benefits I received from being on it – go figure! Hope you let the trial work out for you – it is your health no less!

After being diagnosed with OSA (Obstructive Sleep Apnea) at UBC Sleep Disorders Clinic I was referred to IRS by them for CPAP trial and therapy.

My experience with both the IRS staff and the CPAP itself has been nothing less than great. The people who worked with me in the 6 week trial period were very professional and personable with me and helped me in the learning curve of using the CPAP device to alleviate my Sleep Disorder.

The results have been very positive for me and I continue to have access to the staff for any questions that may arise as I adapt to this therapy.

I am very grateful to IRS for everything they have done for me as well as their ongoing support with my CPAP usage. The machine I purchased from them works like a charm.

I would give IRS my highest recommendation for anyone with Sleep Apnea needing treatment and support.

I first met the IRS team in September 2010. After spending a night at the UBC sleep lab, I knew that I was diagnosed with moderate to severe sleep apnea. I was only scarcely aware of what that meant, and what changes it would signal in my life.

When I received a diagnosis of sleep apnea, I greeted the news with a mixture of trepidation and excitement. The respiratory therapist very quickly put me at ease and helped me to understand exactly what sleep apnea is and the negative impacts it can have on my life.

She showed me the various CPAP machines and sized up my nose, head, etc for proper fit.

It was a change to get used to the “snore machine” but the benefits were immediate, I stopped snoring. Perhaps even more importantly, after a few weeks to adjust to the fit of the machine, I awoke feeling rested and full of energy. I can still feel a difference in my energy levels if I wear the CPAP all 8 hours or if I remove it (unconsciously – this still happens) during the night.

The regular support through weekly appointments with the therapist helped to keep me focused, on track and committed to making CPAP work for me.

Adjusting to wearing a CPAP was a months-long process for me, and I occasionally still resist wearing it. But it is clear to me that the benefits to my health, my energy and my general well-being absolutely justify the cost and the adjustment period required to learn to sleep with the CPAP.

My therapist was knowledgeable, courteous and helpful. This therapy has vastly improved my energy levels, eliminates snoring and enhanced my quality of life.

time. But thanks to the excellent service and attention of my therapist and the IRS team at the Surrey office, I was able to have a dramatic and positive change in my life.

They reacted very fast with all the process and approvals, and provided me with the right solution and the right CPAP, based on a much accrued custom analysis of my particular condition. I think there are many people with this problem that should go to IRS and have the opportunity to get back a high quality life. Again, thanks a lot to my therapist and the IRS team.